IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide

IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide

IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide:  Getting the refund from Indian Railways on cancellation of a journey has always been a painstaking job. Here we are going to share with you all the latest rules of Bhartiya Railway for the refund of charged money in case you cancel a journey or due to Indian railways negligence you have to cancel a trip such as long delays of Indian trains, which has become a common thing these days. Let us now get to the detailed refund rules in Indian Railways if the ticket is canceled in any situations and cases.

IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide

 

Cancellation Charges for Confirmed Tickets-IRCTC NEW RULES

The amount deducted is based on the time of cancellation and the status of your ticket. Detailed explanations are given below:-

(a) If the ticket is presented for cancellation more than forty-eight hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charges shall be deducted at the flat rate:-

(b)IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide

(c)IRCTC Indian Railways New Ticket Refund Rules -The Ultimate Guide

(d) No refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not canceled or TDR not filed online up to four hours before the scheduled departure of the train

(e) No refund of fare shall be admissible on RAC e-tickets in case the ticket is not canceled or TDR not filed online up to thirty minutes before the scheduled departure of the train.

 

Cancellation Charges for RAC or Waitlisted Tickets-IRCTC NEW RULES

(a) In case of e-tickets shall be canceled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining a refund.

(b) Where a RAC ticket or wait-listed ticket is presented for cancellation, the refund of fare shall be made after deducting the clerkage if the ticket is present for cancellation up to thirty minutes before the scheduled departure of the train irrespective of the distance.

(c) No refund shall be granted on RAC ticket or wait-listed ticket after thirty minutes before the scheduled departure of the train.

(d) Where confirmed reservation has been provided to RAC or wait-listed ticket holder at any time up to the final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charges shall be payable in accordance with clause 1(Cancellation Charges for Confirmed Tickets):-

 

Cancellation Charges for Partially Confirmed Tickets-IRCTC NEW RULES

(a) In case of e-tickets shall be cancelled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining a refund.

(b) In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers up to thirty minutes before the scheduled departure of the train.

(c) In case of party e-ticket or family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on the list of RAC or waiting list, then in case of passengers or RAC or waiting list not travelling, a certificate shall be obtained from the ticket checking staff to that effect and refund of fare shall be processed online through TDR, indicating the details of the certificate issued by ticket checking staff and the online TDR shall be filed upto seventy-two hours of actual arrival of the train at passengers’ destination and the original certificate issued by ticket checking staff shall be sent through post to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi – 110055.

 

Cancellation Charges-Full Waitlist Ticket-IRCTC NEW RULES 

Full Waitlist Ticket:-

(a) In case of wait-listed e-tickets on which of all the passengers is on waiting list even after preparation of reservation chart, names of all such passengers booked on that Passenger Name Record(PNR) shall be dropped from the reservation chart and refund of fare shall be credited to the account from which booking transaction took place after deducting clerkage.

(b) In case of wait-list i-ticket, such tickets can be canceled at the computerised Passenger Reservation System(PRS) counter up to thirty minutes before the scheduled departure of the train irrespective of the distance.

No refund of fare shall be granted on RAC or wait-listed ticket after thirty minutes before the scheduled departure of the train.

 

IRCTC – Train Running More than Three hours Late and passenger not traveled

No cancellation charge or clerkage shall be levied and full fare shall be refunded to all passengers holding reserved, RAC and wait-listed tickets, if the journey is not undertaken due to late running of the train by more than three hours of the scheduled departure of the train from the station commencing journey subject to the condition that

(a) In case of e-ticket, the TDR is filed online before the actual departure of the train for availing full refund.

(b) In case of i-ticket, the ticket surrendered up to the actual departure of the train.

(c) In case the ticket is cancelled or surrendered or if the request for refund of fare is filed online after the actual departure of the train. No refund of fare shall be admissible.

 

Refund Rules For I-ticket & E-tickets

Reservation Failed Transaction:- (I-ticket & E-tickets):-

If amount getting debited from the customer account and ticket not issued, IRCTC will refund the entire Fare and IRCTC service charges electronically (as the credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited.

IRCTC’s payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in the processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

Refund on cancellation:- (I-ticket & E-tickets):-

The e-tickets shall be cancelled through internet and the refund of fare shall be credited to the account from which booking transaction took place, after deducting the applicable charges and in case of i- tickets, the ticket shall be cancelled at the reservation counter and thereafter on online application, due shall be credited to the account from which booking transaction took place.

In case of e-tickets shall be canceled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining a refund.

 

Cancellation Charges-Cancellation of Train-IRCTC NEW RULES 

Cancellation of Train:-

(a) E-tickets:-

In case of cancellation of trains, automatic full refund of fare on confirmed or RAC E-tickets shall be directly credited to the account from which booking transaction took place and online cancellation or filing of TDR shall not be required in such case.

(b) I-tickets:-

In case of I-ticket, the ticket can be canceled up to 72 hrs after the scheduled departure of the train at any computerized reservation counter. Note: Train Diverted – Please refer clause 14(9),14(10),14(11)

TDR shall be filed up to seventy-two hours of scheduled departure of the train at passengers boarding station.

 

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Parveen

I am an Engineer by "the job". I love to learn new things every day. An entrepreneur, boaster, technology enthusiast (how many times will I say that!) with good knowledge of security & privacy protocols. I am one of the founding member, Chief Editor, and SEO manager for Mobiviki. I always tell my guys - "Anything you put online is at risk, ALWAYS!" So stay precautious what you put online.